Help & Support

We usually reply within a couple of days.

Email hello@phloto.app with questions, bugs, or ideas. A screenshot helps a lot.

Where are my photos stored?

On your device, inside your browser's private storage for phloto.app. Nothing is uploaded. Use Projects, then Back up project, to save a copy you can restore later or on another computer.

Which browsers work?

Current Chrome, Edge, and Safari. Exporting MP4 needs WebCodecs support. GIF export works anywhere Phloto runs. iPhone HEIC photos are converted automatically.

It picked the wrong person

Tap the right face in the Track person row. If the same person shows up twice there, drag one face onto the other to merge them. For a single photo, open Alignment and choose the face under Who is the subject.

How do I delete my data?

Delete a project from the Projects menu, or clear site data for phloto.app in your browser settings. To remove Google Photos access, revoke Phloto in your Google Account under Security, then Third-party access.

Legal

Read the Privacy Policy and Terms of Use.